Forum Discussion
Call Queues Preserving CallerID
I am sure this is on the roadmap, but we're testing call queues and the callerID that an agent receives in a long GUID string rather than the original callerID.
Mohamad Saleem
Microsoft
MicrosoftHi Paul, Its coded and in internal testing phase. Cannot commit on the timeline, all i would say is soon. Thanks!
Thank you for the feedback, excellent news !