Forum Discussion
Toby Watfa
Feb 13, 2017Copper Contributor
Need to have call forwarding OUTSIDE of office hours support
Currently it is only possible to automatically schedule call forwarding during outlook work hours in SFB. However we run a small customer service business and need to forward calls outside of work ho...
Ingram Leedy
Feb 20, 2017Copper Contributor
We have a user setup that has Call Forwarding turned on to an external number. When out of business houses we forward this user.
Obviously having the ability to forward to an external number directly from the control panel makes more sense for the long run.