Forum Discussion
Multiple Users With Same Phone Number (inbound and outbound)
We are trying to convert from Vonage for Business to Skype for business. We have 3 phone users and this is turning into a headache. How do I have 1 company phone number that rings all users and ...
Mohamad Saleem
Microsoft
MicrosoftCall Queues feature which is in preview now could help here to reach to
3 users through one phone number, please visit
https://www.skypepreview.com/ for more details. For the dialout caller
ID , please refer
https://support.office.com/en-us/article/Set-the-Caller-ID-for-a-user-c7323490-d9b7-421a-aa76-5bd485f80583?ui=en-US&rs=en-US&ad=US
Thank you for the microsoft link I will load up powershell and try that.
As far as the preview features (AA) and (the un-released Call Queue) I already have access to those and it just adds a layer of complexity to my clients to reach us. If you have them hit 0 when they call it can only rings one user's phone. I need it to ring all users phones at the same time.
Will the call queue address this when it is released?