Forum Discussion
How long did it take to port in a service number?
I was curious to learn about the experience of other admins, and specifically about porting service numbers. I think the user number porting process works well.
I have had a pretty awful experience with porting numbers. One port was straightfoward, we quickly received a scheduled port date and the numbers were ported on that date. Then I tried to port several more numbers and a service number and it has been two months. Communication has been infrequent, the transfer date has been scheduled multiple times and then cancelled. The amount of time I am having to spend trying to port a few numbers and how long it is taking is preventing me from moving a lot more users to the service because they need to keep their existing phone numbers.
Sorry to hear that. My service number port was just completed today and it took about 2 1/2 weeks. My other two port requests were for user numbers and they got turned around in a couple of business days.