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Luke Pfaffinger's avatar
Luke Pfaffinger
Copper Contributor
Jan 04, 2017

Enhancement request for Queueing

In the queueing applicaton we are able to send calls to a particular user after a period of time waiting in a queue, it would be helpful to have work and nonwork hours and then have the option to also send a call directly to Voicemail.

 

This way you could have a queue that in non-work hours you could have calls sent directly to a Voicemail inbox without having to have the caller wait for the queue timeout.

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