Forum Discussion
Call Queues Preview
Good Afternoon -- I've been attempting to create our first experimental Call Queue for the past two days. I've listend to the Call Queue preview broadcast but still cannot seem to get any agents in...
I am trying to configure my call queue with members of an Office 365 Group. I see in that this wasn't supported according to the creator of this thread. Is that still the case? Or does it also have a delay?