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Ingram Leedy's avatar
Ingram Leedy
Copper Contributor
Feb 08, 2017

Call Queues Preserving CallerID

I am sure this is on the roadmap, but we're testing call queues and the callerID that an agent receives in a long GUID string rather than the original callerID.
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Carlos Farrica's avatar
Carlos Farrica
Icon for Microsoft rankMicrosoft
Aug 23, 2017

Hi,

 

This is already on RoadMap. Will be released for Preview first on September and then to GA in October.

 

Best regards.

Paul Austwick's avatar
Paul Austwick
Brass Contributor
Aug 23, 2017

Thank you for the feedback, any information is appreciated as we are starved over here - where is the Roadmap I can view - is it rolled in with the office 365 one ?

 

 

 

 

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