Forum Discussion
Ingram Leedy
Feb 08, 2017Copper Contributor
Call Queues Preserving CallerID
I am sure this is on the roadmap, but we're testing call queues and the callerID that an agent receives in a long GUID string rather than the original callerID.
Peter Longley
Mar 09, 2017Iron Contributor
Same for us we still have the long guid