Forum Discussion
Call Queues Preserving CallerID
Should be fixed by now, could you please open a support ticket through online portal ?
Thanks!
- Pascal SeifertOct 25, 2017Copper Contributor
Mohamad, seriously - are still working on skype for business online especially on the call queues features, or should we just change to another active service like pstn calling from telekom?
You told us 8 months ago this feature is fixed.
We cannot work without any feature which allows us to let ring multiple phones for the service number and without seeing the caller id (even no caller id would be better than this stupid hashs / guids). Team calling, which is setup from the SFB client, is also no solution for this.
Please provide us at least some new infos about that. thank you.
- Dov FriedOct 25, 2017Brass Contributor
A private message from Carlos Farrica:
"Right now the only information avalilable is that it was anticipate until the end of civil year but dont have any precision on time.
Now i am trying to have it on RoadMap."
We'll see what comes of it.
- John BarrinsOct 31, 2017Copper Contributor
Dare I say this has just been fixed!? We have been pushing this hard with MS the last couple of days and just tested it successfully!
- Pascal SeifertOct 04, 2017Copper Contributorthis does still not work for me
- David PrzywaraFeb 23, 2017Copper Contributor
This is an issue for the queue I have going.
The call ringing in
The call when answered:
- Mohamad SaleemFeb 23, 2017
Microsoft
Thanks! yes, we are working on to fix this issue.
- Ingram LeedyMar 09, 2017Copper Contributor
Yes, we still have the guid. We can hang tight till fixed.