Forum Discussion
Ingram Leedy
Feb 08, 2017Copper Contributor
Call Queues Preserving CallerID
I am sure this is on the roadmap, but we're testing call queues and the callerID that an agent receives in a long GUID string rather than the original callerID.
Mohamad Saleem
Microsoft
Feb 10, 2017Should be fixed by now, could you please open a support ticket through online portal ?
Thanks!
Pascal Seifert
Oct 04, 2017Copper Contributor
this does still not work for me