Forum Discussion
Steve Kurutz
Apr 05, 2017Copper Contributor
Call queues do not ring mobile phone for queue members who have forwarding or simultaneous ring
We are attempting to use a combination of AA and Call Queues to provide an after-hours on-call feature whereby an incoming after-hours call is distributed to two people. To do this we have these peo...
KennethML
Apr 25, 2017MCT
Hi Steve.
Mobile clients are not supported with call queue nor org AA.
Have a look at this thread, which provides you with a workaround.
https://techcommunity.microsoft.com/t5/Skype-for-Business-IT-Pro/Cloud-PBX-Auto-Attendant-Transfer-to-External-number/m-p/63335#M1647
Hope this helps you.
/Kenneth ML
Mobile clients are not supported with call queue nor org AA.
Have a look at this thread, which provides you with a workaround.
https://techcommunity.microsoft.com/t5/Skype-for-Business-IT-Pro/Cloud-PBX-Auto-Attendant-Transfer-to-External-number/m-p/63335#M1647
Hope this helps you.
/Kenneth ML