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Call Queues and Auto Attendant trainings updated for General Availability
We have an auto attendant set up to dial specific call queues based on what the person calling in dials. These call queues each ring specific distribution lists, on which if no one answers then the c...
Hi Sam,
We had a similar issue when we began using SfB. I don't know if my solution will work for you, but I wrote a macro that runs on a timer, and runs a forwarding rule every ten minutes. The down side of this is that the outlook desktop client the macro is installed on must always be open
What is the macro you are using and what is the rule?
You have to make the rule to fit your needs. Once that is done you can write a module that runs the specified rule, then have another module that runs on startup that runs on a timed schedule to call the runrule module.
I attached the text that we use below.