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Sam Ketchum's avatar
Sam Ketchum
Copper Contributor
May 01, 2017
Solved

Call Queues and Auto Attendant trainings updated for General Availability

We have an auto attendant set up to dial specific call queues based on what the person calling in dials. These call queues each ring specific distribution lists, on which if no one answers then the c...
  • Dov Fried's avatar
    May 08, 2017

    Hi Sam,

     

    We had a similar issue when we began using SfB. I don't know if my solution will work for you, but I wrote a macro that runs on a timer, and runs a forwarding rule every ten minutes. The down side of this is that the outlook desktop client the macro is installed on must always be open

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