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Call Queues and Auto Attendant trainings updated for General Availability
We have an auto attendant set up to dial specific call queues based on what the person calling in dials. These call queues each ring specific distribution lists, on which if no one answers then the c...
Hi Sam,
We had a similar issue when we began using SfB. I don't know if my solution will work for you, but I wrote a macro that runs on a timer, and runs a forwarding rule every ten minutes. The down side of this is that the outlook desktop client the macro is installed on must always be open
Hi Sam
I set a forward for missed calls and voicemails by using Flow.
Flow was very easy to set up. I signed to https://flow.microsoft.com/en-us/ with account where I wanted to configure the forward and created a new flow that would forward any new mail with an attachment to a group of users, (a little crude but this account is only used for AutoAttendant).
Regards
Will