Forum Discussion
Damian Tracey
May 19, 2017Copper Contributor
Call Flow/Service Numbers , credit remaining
Why can auto attendant not transfer a call to a security group the same way as a call queue can ? It appears that you need a service number for every hunt group or I am missing something ? Also,...
Mohamad Saleem
Microsoft
May 24, 2017Auto Attendant is to reach to a particular member, like an admin assistance.
Call Queues is to reach to any of available members of the configured group. yes, we need a service number to configure a Call Queue.
Call Queues is to reach to any of available members of the configured group. yes, we need a service number to configure a Call Queue.