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Stefan Tsalapatis's avatar
Stefan Tsalapatis
Copper Contributor
Oct 02, 2017

Trusted Application API roadmap? features?

Hi, 

I would like to be informed about the state of development for the Trusted Application API .

We need a UCMA substitude for S4B online users.

I can't see any progress last 4-5 months and there are not answers in questions about its features.

Please, it is a very important API for online contact centers.  At least to get essential information, instead to waste our time, thanks.

Cloud PBX
Skype Operations Framework

4 Replies

    • Deleted's avatar
      Deleted
      Nov 29, 2017

      Anthony Caragol : Is the Trusted API still available in Europe? We heard from Msft locals that with the coming of Teams this Trusted API is no longer developed, will dissapear & even today only available in US.

      Thanks for your answer,

      Wim

      • Anthony Caragol's avatar
        Anthony Caragol
        MVP
        Dec 13, 2017

        To be honest... I don't know or have insider knowledge on this.  Microsoft Graph API is now the future from what I'm hearing.  

    • Stefan Tsalapatis's avatar
      Stefan Tsalapatis
      Copper Contributor
      Oct 03, 2017

      For my clients, inbound customer care,  also bridges with other systems. Without this API, I can't work and clients are asking me already for the  online users.

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