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Carlos Gomez's avatar
Carlos Gomez
Brass Contributor
Mar 15, 2017

Sorry, I can't find a meeting with that number

Hi,

 

How I can start troubleshoting this issue?

 

When an organizer sends the skype meeting invitation and users try to join after inserting the conference ID provide on the email notification they receive this message "Sorry, I can't find a meeting with that number"

 

As work around the organizer have to re-send the meeting invitation but changing the meeting options to have a new conference id for each meeting.

 

So , basically using the static conference ID is making the users unable to join.

 

Regards.

6 Replies

  • JoeHamilton's avatar
    JoeHamilton
    Copper Contributor

    I know that this is an old thread, but i have a user that is having the same issue, but with Teams. Our tenant is in the cloud. Did you ever get a resolution to this? Carlos Gomez 

  • Is this affecting one user, or all users?
    And is this using Skype for Business Online, or on-premises?
    • Carlos Gomez's avatar
      Carlos Gomez
      Brass Contributor
      Since firt report (monday 13th) we have 3 affected users so far .

      Is On-premises.

      Regards.
      • Loryan Strant's avatar
        Loryan Strant
        MVP
        Ah ok, I can't help you there sorry but hopefully someone else might chime in.
        Otherwise do you have a support arrangement with a partner who can help?

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