Forum Discussion

Brass Contributor

Mar 15, 2017

Sorry, I can't find a meeting with that number

Hi, How I can start troubleshoting this issue? When an organizer sends the skype meeting invitation and users try to join after inserting the conference ID provide on the email notification t...

Conferencing-Meeting Join

Loryan Strant

MVP

Mar 16, 2017

Is this affecting one user, or all users?
And is this using Skype for Business Online, or on-premises?

Carlos Gomez
Brass Contributor
Mar 16, 2017
Since firt report (monday 13th) we have 3 affected users so far .

Is On-premises.

Regards.
- Loryan Strant
  MVP
  Mar 16, 2017
  Ah ok, I can't help you there sorry but hopefully someone else might chime in.
  Otherwise do you have a support arrangement with a partner who can help?
  - Carlos Gomez
    Brass Contributor
    Mar 16, 2017
    Thanks,
    
    We already have a work around, so I'm trying to detect and resolve the root cause by myself.