Forum Discussion
Erik Droszcz
Aug 21, 2017Brass Contributor
Skype Room System v2 present content not working
Hi, We have a few SRSv2 systems running on the Logitech SmartDock in our organization. On some of the units the Present feature have stopped working. It does not matter if you are in a Skype ...
Josh Elcik
Sep 18, 2017Copper Contributor
Erik
I have been dealing with this issue for a couple of months. MS last said it would take six months to fix. I bought two smart docks about two months ago and bought another one last week, and they all act the same way. As soon as someone plugs into the Smart Dock via the HDMI cable it randomly will go black on both Mac and Windows attendees but not for everyone but mostly Mac Users.
I have reached out to the Logitech and they are taking the stance of (Not our fault its MS fault). If you figure out a fix I would love to hear it, right now I have to tell people that want to present to just join the skype meeting and ignore the HDMI cable.