Forum Discussion
Skype iOS client and MFA Supportability
See https://support.microsoft.com/en-us/help/3126604/skype-for-business-mobile-users-can-t-sign-in-when-modern-authentication-is-enabled
It will explain a lot :)
Greetings,
Erdem
Yes, that is the same article that I quoted at the bottom of my question but I referred to it as https://support.microsoft.com/en-us/kb/3126604 (but it links to the same place your URL points to).
According to that article, The iOS mobile client for Skype for Business should be compatible with MFA but instead it requires me to put in an App Password.
Joe Stocker, I had the same problem as you after enabling MFA on my user and enabling Modern Authentication on SfB Online + Exchange Online (IOS app right now 6.11.1.310). I agree with you, according to the KB3126604 , it's quite clear that if you're a pure online Office 365 tenant, MFA should work on IOS and Android.
For me, the problem was that I had played around with the app settings. On the logon screen, check Advanced Options before signing in - I had a different old User Name entered there at the top.
- The username field in Advanced Options was already empty for me, so that did not help me.
Did you try deleting and re-installing the App again and try? As Ivan pointed out above, that was something he had to do even though is advanced user name field was empty.
Well that was a good hint. I didn't have anything special in Advanced Settings configured, but I just tried deleting the Skype for Business iOS app and redownloading it from the AppStore and what do know ... I wasn't able to login in either before (with MFA) and now suddenly I am!
- Deleting the app did the trick for me as well. I recently moved my mailbox to exchange online and switched mfa on. Afterwards the ios app complained about my exchange settings even though I did not had anything set under advanced.
