Forum Discussion
Skype for Business messaging skype user
I know there has been a lot of discussion about this issue across the web and it seems to be one that from my experience Microsoft cant seem to solve. Between not being able to recieve invites between the two or showing as presence unknow or offline when the user is signed in on the laptop next to me. Anyone else having issues communicating externally and any suggesstions? Ive spent several hours on the phone with Skype for Business support who told me I just have to wait and the invite/messages would eventually get there, but in the business world you cant expect clients to wait for a message to arrive days later.
5 Replies
- I have the same experience. Currently it looks like that it works only if the Skype users login with Microsoft account instead of Skype name.
Yeah I did not seem to have any issues when I logged into skype from my outlook account. But when I create a summy account or have a user create and log in with a abstergoex4.com or starlabs.fr they have a difficult time messaging me and even adding me. I began testing this on a wednesday and sent myself a request and it arrived yesterday to my Skype for Business acount. The worst part besides the 5 day wait is even after I accepted the request it still showed afterwards the presence was unknown. This is a huge problem becuase the majority of the people I communicate with skype have non-business accounts and I dont want to have to set up tons of accounts to deply to users. I wish they would make some improvements on this problem.
Microsoft had changed something recently: https://support.microsoft.com/en-us/kb/3163048?sd=rss&spid=17514
The described problem has been fixed, but not the requirement to use Microsoft accounts at the consumer end. :-(
Seems to be difficult...
