Forum Discussion
Skype for Business messaging skype user
Yeah I did not seem to have any issues when I logged into skype from my outlook account. But when I create a summy account or have a user create and log in with a abstergoex4.com or starlabs.fr they have a difficult time messaging me and even adding me. I began testing this on a wednesday and sent myself a request and it arrived yesterday to my Skype for Business acount. The worst part besides the 5 day wait is even after I accepted the request it still showed afterwards the presence was unknown. This is a huge problem becuase the majority of the people I communicate with skype have non-business accounts and I dont want to have to set up tons of accounts to deply to users. I wish they would make some improvements on this problem.
Microsoft had changed something recently: https://support.microsoft.com/en-us/kb/3163048?sd=rss&spid=17514
The described problem has been fixed, but not the requirement to use Microsoft accounts at the consumer end. :-(
Seems to be difficult...
After telling users they could communicate with non-business Skype users, I found out the hard way regarding this issue.
While troubleshooting with my HelpDesk associate, at best, I was able to have the Skype for Business user (him) call the Skype user (me) by adding me from the Skype Directory. But I could not call the Skype for Business user and the request for contact didn't work in either direction.
Even though my Skype ID is a gmail address, I believe it is associated with my microsoft account. I'm not certain that this issue is being close to resolved. Any other updates?
- This really annoying, in the business world we cant force an external client to register for Microsoft Client. Microsoft should have worked out a way to tag a Microsoft ID or allow SfB to Skype conversation.
I am sure the help is on the way and we must wait out this painful period. Till then SfB is only useful within the company directory.
