Forum Discussion
Skype for Business - On Prem - IOS Push Notification Status
I have the same issue in my organisation. Skype for Business is patched up to the November cumulative update. Push notifications work fine on Windows phones but work for about 30 seconds on iPhones until the screen locks and they stop working. All notification settings are set correctly on the device and push is enabled server side with the correct CSHosting Provider.
I built a single server lab environment applied all patches and saw that it was working fine on iPhone. I then decided to test re-installing the web components server element to see if this was preventing the push notification from working in my prod environment. Since then my lab push notification functionality no longer works. I am struggling to find what changes have caused this. Hopefully it is something microsoft are re-introducing intentionally in the next update release cycles.
So are we thinking it's a server side patch or a Mobile Phone App patch that would be needed? Reason why I ask is.. If it use to work before applying updates/patches, couldn't we just roll-back to an older version on the server and it start working?
- DeletedDec 15, 2016
certainly doesnt work with the latest November CU and also when i remove it. Would be worth trying the June CU however I can't find it available anymore as it is included in the November CU.
I've confirmed with other iPhone users in the business that this does not work so it does appear to be server side :-(
- Aaron ▐Dec 17, 2016Copper Contributor
I happen to have all updates backed up... So I can update to any history update...
I have treid all versions of the updates (including the june 2016 one) and Push Notifications still don't work on any version.
This appears to be a design flaw.
This is also beeing discussed here: https://social.technet.microsoft.com/Forums/lync/en-US/1c6b5e2f-2f3c-4fe4-bb7b-318788aa1d0c/ios-push-notifications-status-not-supported?forum=sfbfr
- DeletedDec 19, 2016
Ok so my iPhone received updated client version 6.11.0.301 this weekend which when looking through the release notes advised of some performance and stability improvements. Testing today on my rebuilt Skype lab push notifications appear to be working now with the November cumulative update installed on the server side.
- Aaron ▐Dec 16, 2016Copper Contributor
So I redid my S4B servers in a test envirionment. I am still unable to get Push notifications working. I didn't install ANY updates this time around. This is what leaves me to believe that maybe it's the client side that has the issue... But, I do have all the history updates as I save them. With that, are you saying you think it was working in the June udpate?
I will try and update the server to June's update and see what happens. I have a fealing it's not going to solve anything though :(
And just FYI, both Test-CsFederatedPartner and Test-CsMcxPushNotification commands are curently a success but still no push notification.
- Matthew LaneDec 16, 2016Brass ContributorJust thought I'd update I jumped the gun a little and push notification is not working on premise on android and iOS with all the latest patches. It seemed I didn't wait long enough my phones to go on standby long enough. The mobile app for Skype for business is not fit for purpose yes on premise until this is supported.