Forum Discussion

Kazzan's avatar
Oct 22, 2017

Skype client with modern auth keep asking for Exchange Credentials

Hello, we have a customer where Exchange and Skype for Business are both deployed as purely Online solutions. For both of them, we enabled modern authentication (ADAL). Clients have Windows 10 with Office 2016 (ProPlus from Office 365).

 

It works most of the time fine and without app passwords. But we have a network that is in Azure AD marked as the trusted network where MFA is not needed. When we switch the network connection from this to other, like to VPN or roam between LAN and Wi-Fi (but on same public address space), Exchange in Skype client starts asking for the password. It does not trigger MFA password, but only app password will start work.

 

Does someone saw the same?

 

4 Replies

  • thet naing's avatar
    thet naing
    Iron Contributor

    It's mentioned here in quite comprehensive manner: 

     

    Ref: https://docs.microsoft.com/en-us/azure/multi-factor-authentication/multi-factor-authentication-whats-next#trusted-ips 

     

    You need to add Wifi/VPN/LAN IP ranges there. 

    • Kazzan's avatar
      Kazzan
      MVP
      Thanks for the reply, but we have entered for MFA to the high level of IP address space, in which scope LAN and also Wi-Fi is contained.

      The same will sometimes start, when the user, for example, call VPN outside the network. Outlook works fine, Word works fine, nothing will asking for MFA because the device is already provided MFA (turned on remembering devices with AAD joined). Skype client itself working, just asking for Exchange credentials.