Forum Discussion
signing in to Skype for business from Polycom RealPresence Trio 8800
are you logging on using adam@contoso.com or adam@contoso.onmicrosoft.com?
- alwaysLearnerMar 06, 2017Iron Contributor
withing the corporate network I've tried both adam@contoso.com and adam@contoso.onmicrosoft.com. Didn't work. However, when on public network, I can sign-in to SfB using adam@contoso.com
- Andrew_AllstonJun 23, 2017Iron Contributor
Just got my new Trio 8800 and i am having the same issue but with logons that use the .onmicrosoft.com UPN. All users on my federated domain work fine, I do have modern authentication enabled for Skype and Exchange on my tenant, but as i said my federated user ids work so I'm not sure that is the issue. Anyone have any ideas why the .onmicrosoft.com domain doesn't work on a fully patched trio 8800? I have enabled debug and i see that the phone doesn't seem to be able to find where to get its auth ticket from, I have also tried hardcoding the discovery as per the mention in this thread. Any help or ideas are appreciated. I have attached debug logs to this post. Thanks again.
- Norbert EDERDec 05, 2017Copper Contributor
Hello,
are there any updates?
My trio is working well, but Skype for business will not work!
I have no idea what could be wrong.
thx.
best wishes,
Norbert