Forum Discussion
sharing presence between SfB and Cisco
We are looking for a way to share presence between SfB (on premise) and Cisco. Specifically, when someone picks up their Cisco phone, we want SfB to show the contact as "in a call". Is this possible?
The following link discusses partitioned intradomain federation, but I believe that assumes that the Cisco domain is different than the SfB sip domain, or that a SIP account exists uniquely in one system or the other, but not both. In our environment, SfB and Cisco share the same domain.edu namespace, so I don't believe a match URI to domain.edu will work.
9 Replies
- davidchrBrass Contributor
David...
We have a Cisco-Lync/Skype4B partitioned intradomain federation configured where the SIP domain is shared between both platforms. We just started rolling out VoIP phones on Cisco and I cant remember if presence (in a call on Cisco) is shown in Lync/Skype4B. I'll check after the holiday and update the list.
- Robert CraigCopper Contributor
Any word on how this is going?
Robert
- davidchrBrass Contributor
Most of my peers have already migrated to Jabber so I havent had a chance yet to reach out to a few people still on Lync to see how my presence looks to them when Im on a call.
One thing Ive discovered: a Jabber user must add a lync/skype user to their contact list in order to initiate SIP traffic between the two users in order to see presence status. The same also applies to a Lync/Skype user adding a Jabber user to their contact list.
When a user is migrated to Jabber their outlook integration will only show presence info to other Jabber users. No presence info will exist in Outlook for Lync/Skype users. The same will also apply for Lync/Skype users seeing presence of Jabber users in Outlook.
- David PhillipsIron Contributor
Great, thank you. I'd be happy to collaborate.
Have you looked at third-party products? Bridge Communications has a product called LICC: https://www.bridgeoc.com/products/licc/licc.htm
- David PhillipsIron Contributor
I can check that out. So can I assume that my statements are correct, and only a third-party helper app will enable presence when SfB and Cisco share the same SIP domain?
- Umar KabirCopper Contributor
Hi Michael,
The Ribbon Communications (formerly https://www.sonus.net/) SBC Edge portfolio (i.e. the https://www.sonus.net/products/sbc-1000, https://www.sonus.net/products/sbc-2000, and the https://www.sonus.net/products/sbc-software-edition-lite) supports presence reporting associated with non-Skype for Business endpoints. An example use case describing provisioning on the Skype for Business Server, the SBC, and third party phones (considered as analog phones from the SfB Server vantage point) as well as operation is posted https://support.sonus.net/pages/viewpage.action?pageId=100533658. There's also an excellent https://greiginsydney.com/sonus-third-party-presence/ from MVP Greig Sheridan when the feature was first released, back in July 2015. Hope this helps!
Regards, Umar Kabir
Product Manager, Ribbon Communications