Forum Discussion

Brass Contributor

Jul 12, 2017

SFB Online in Saudi Arabia

Hi, We have an office in Saudi Arabia, and the users over there complaint poor conference call quality everytime they join Skype meeting and started to happen recently since early June. Not a pro...

Conferencing-Meeting Join

performance

Wan Zhung Bong

Brass Contributor

Jul 17, 2017

Hi,

I did a pathping to the global.tr.skype.com (13.107.8.2) and it was obvious that the traffic hit a snag with 100% packet loss when exiting the Saudi Arabia's Internet backbone to the nearest MSN.net entry point located in the EU. We had escalated this to the ISP, but chances are thin to get it fixed.

Thanks.

MarkVale

Iron Contributor

Jul 18, 2017

That endpoint is Skype Consumer, not Skype for Business.