Forum Discussion
SfB not generating Conference ID for meeting
We have several users reporting that when they attempt to create a SfB online meeting, their invites are not including the dial-in conference numbers and are only populated with the meet URL. This is with build 3639 of SfB and 15.28 of Outlook. Any suggestions? I believe there was a newer Outlook build but checking for updates repeatedly never detects any updates.
17 Replies
- Mihail SestakovCopper Contributor
Folks,
Have the same problem, configuration:
macOS High Sierra version 10.13.3 (17D102)
Skype for Business Version 16.15.166
Microsoft Outlook for Mac Version 16.11 (180311)
Any help would be appreciated.
Kind regards,
Mihail
- VLADISLAV MELNICENCOCopper Contributor
Your post is the most recent one.
Have you found a solution for this problem?
I am experiencing the same issue.
- Jeff HarrisCopper Contributor
Still an issue for me today, 1/12/17 - just updated Outlook for Mac to version 15.30 (170107) and SfB 16.2.156. This used to work for me, works for colleague on a PC version.
While I know my dial-in number, there is no meeting ID provided for callers to use to join the call. This is useless until repaired.
- Phil MurrayCopper Contributor
Has anyone found out, or has been given, instructions on how to resolve this?
It seems like a 'hit and hope' on the next release.
- ANAND MENDJOGICopper Contributor
Agreed, seems hit and miss, hope MS release stable version soon!!
- Godwin AxisaCopper Contributor
Still seems to be a problem for me on SfB 16.1.436 and Outlook 15.29. Is there anything that needs to be done on the server side to enable conference IDs (and dial-in dnumbers) to be dispayed with the SfB client? Works perfectly fine with Lync 2011.
- Brian PaystBrass Contributor
This problem has returned for me on Outlook 15.29 (161115) and SfB 16.1.436
- Brian PaystBrass Contributor
and now seems to be resolved again with SfB 16.1.458
- Bryan JonesCopper Contributor
My issue has been resolved with SFB 16.1.424 and Mac 15.29
- ANAND MENDJOGICopper Contributor
Yes, seems to have resolved, its now populating the conference ids still waiting for toll free / other conutry numbers to get populated in the meeting invite
- Bryan JonesCopper ContributorI have the same problem with 3639 of SfB and 15.29 of Outlook for Mac. User licensing is proper and has been verified on Windows.
- Brian PaystBrass Contributor
Another vote for this issue. I have it now on Outlook 15.29 (161101) and SfB 16.0.3639. I have a MS PSTN conferencing number, but it does not appear in meeting invites
- Brian PaystBrass Contributor
This resolved itself for me today without any client updates. I'm guessing something was fixed server-side.
- Neeraj JainIron ContributorAny issues with the user licenses? You need to have a "Skype for Business PSTN Conferencing" license assigned to support PSTN dial-in.
- David FusfeldCopper Contributor
Definitely not that as there was not a problem for the same users with Lync 2011; It is limited to our pilot upgrade group and they previously worked fine.