Forum Discussion
Reporting on Call waiting times
We have had a request from the business for this on some of our call queues, anyone else?
With MAF ICIMS we are market leader on Skype for Business reporting. I can help you with reporting on wating times, we support queues as well.
If you have any questions, want a demo or a free trial installation please let me know.
Frank Looijesteijn, MAF InfoCom, frank(at)mafinfo.com, http://www.mafinfo.com