Forum Discussion
SRS V2 externally hosted meetings
- Aug 30, 2017
Hi Anders
Happy to inform you the "hole" is now gone!:-)
Can't see that MS has created a knowlegde base article on this yet so I just include the text from the closing of the premier support ticket:
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Symptom:
The SRSv2 UI only showed a “…” button, instead of a “Join” button, when receiving meeting invitations from remote parties that did not have TNEF enabled for contoso.com.
Cause:
The calendar processing rules for the SRSv2 room mailbox did remove the meeting content. With that, the meeting join links got removed too and the SRSv2 device could not identify that the meeting is an online meeting.
Resolution:
Setting “Set-CalendarProcessing meetingroom101@contoso.com -DeleteComments $false” resolved the issue.
More information:
The Skype Room System v2 tries to extract a meeting link out of a meeting invitation in several ways.
First (with TNEF enabled), we are searching through the non-viewable content of the meeting invitation. With TNEF enabled on the sender side and when sending the invitation using the Skype for Business Add-in, the meeting invitation meta data will contain meeting join information. That is the reason, why it always worked throughout our testings, when TNEF was enabled.
As an additional step, we are also trying to parse the viewable content of the meeting invitation. The SRSv2 code is searching for links, using http://, https:// and the HTML tag <a href>. If we find links, we try to identify if they are normal links to the Internet, or if the link is indeed a meeting join link. In case we identify a valid join link, the UI of the SRSv2 console will show the Join button.
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/ivar
Hi Jonas, haven't tried copy&paste but an easy workaround if the external user hasn't invited the meeting room is to just for you to forward the invitation to the meeting room yourself in Outlook, works like a charm!
A colleague of mine would like to join an externally hosted Skype meeting from the SrS. I asked him to forward the invite to the room but the meeting is not showing up in the room calendar and on the SrS device. He tried forwarding the meeting from OWA and also from Outlook for Mac.
Calendar processing for the room is set for 'AutoAccept' and I also have DeleteComments=False.
I then asked him to forward the invite to me. The invite appears in my outlook calendar and it looks like the Join URL is preserved. I will also state that we have URL rewriting software at our email gateway but that doesnt affect the ability for me to get to the Skype login page when joining the meeting.
The SrS is on 3.1.100.0
Skype4B server is CU6--9319.510
Any guidance you can provide would be appreciated.
Dave
- Ivar EngenApr 11, 2018Brass Contributor
Hi David, if not only the "Join" button is missing, but that the whole meeting is not appearing on the SRS, I don't think the root cause is related to SRS and the above mentioned challenges. I think I would start looking into the mailbox settings and if the resource automatically accepts meeting invites from externals the same way as for originators within the domain. I'm no Exchange expert but I suspect our email guy had to change something there as well. You could test this for another meetingroom without SRS if it's registered as a resource, get someone external to send an invite.
This article might give some pointers
https://practical365.com/exchange-server/enabling-external-users-to-book-exchange-room-calendars/
/ivar
- davidchrApr 13, 2018Brass Contributor
Wow...I wasnt aware of that with Exchange Room resource mailboxes. Thanks Ivar