Forum Discussion

Brass Contributor

Jun 07, 2017

Dual Screen (HDMI) with SRS v2

I heard that the dual screen will be available in the next few days... Have you already tested the new release ? it's via windows store or other process ?

devices

Chuck Hong

Copper Contributor

Sep 08, 2017

Hello all,

We can't seem to get the presentation/content and the people videos to show separately on the 2 monitors (see photo below). Any idea why? Have you perhaps encountered this prior to getting everything to work?

2nd screen just shows the background...

The Surface Pro 4 has no pending Windows update, and the SRS software is also upgraded to 3.0.12.0 (i.e. latest). We've also gone into Settings and made sure Dual Screen Mode is set to ON.

Any other thoughts?

Appreciate it!

Benoit Quillet

Brass Contributor

Sep 21, 2017

Hi Chuck,

I know that the build 3.0.12.0 caused sides effects ...

Do you have the same issue with the latest update ?

If yes, I recomend you to rebuild your surface with this article
https://technet.microsoft.com/en-us/library/mt790558.aspx#Prepare the installation image