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Change Cloud PBX User Number to Service Number
Was anyone sucessful in converting a user number into a service number in Cloud PBX in North America? Support told me to port the number out and back in again as a service number. When AA and Call q...
- Thank you for you assistance! MS support was able to convert this user number to a service number.
I have another support case open now: 30126-5654408
The Tenant is in North America.
They just responded:
Unfortunately option of converting an existing user number to a service number is no longer available. However you have following options:
1) Port +1 717-xxx-xxxx user number away from Microsoft and then port it back as a service number.
2) You can get a new service number, here is a link to help you learn more about getting new service numbers:
https://support.office.com/en-us/article/Getting-Skype-for-Business-service-phone-numbers-e434aeb2-af99-40e7-981e-a474f0383734
( Scroll down to get new service numbers)
Mohammed Anas Shaikh
Microsoft
MicrosoftI just sent you a Private message with my contact info, would it be possible for you to loop me in the email you have with the support engineer please?