Forum Discussion
PSTN - Call Analytics says "good" but users say "poor"
I have users calling PSTN numbers from both SfB certified Polycom handsets as well as from their mobile cell phones using the SfB app. They are an "Islands" organization. I'm receiving complaints tha...
Hi Bob, not sure what the next step is for you but I wanted to report that often when one of our users reports an audio issue in a S4B meeting, the Call Analytics are showing a 'good' call quality status.