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BenStegink's avatar
BenStegink
Steel Contributor
Dec 23, 2016
Solved

Polycom VVX 600 and MFA

Has anyone had any luck with the Polycom VVX 600 and signing into S4B when you have MFA enabled on your account?  Or for that matter any polycom device?  I've tried app passwords and those don't seem...
devices
  • Jason Carpenter's avatar
    Jason Carpenter
    Jan 29, 2017

    Actually, it turns out I found the steps that Scott mentioned at the following article -- http://blog.schertz.name/2016/12/polycom-ucs-5-5-for-vvx-phones/.

     

    It looks like the new 5.5.1 software has a 'Web Sign-In' option that Scott mentioned.  On my phone I chose 'Sign-In' and was given the option for 'Web Sign-in'.  It stepped me through a process with a url and access code that successfully tied the phone to my account.

     

    Now my Polycom phone is working with my Office 365 tenant with MFA enabled.

CosmoDenger's avatar
CosmoDenger
Brass Contributor
Oct 16, 2019

Christian Donner We are also looking out how to expand the token lifetime.  Our users are getting signed out every few days. Can you provide any details on how you achieved this?

Thanks!

Christian Donner's avatar
Christian Donner
Brass Contributor
Oct 16, 2019

CosmoDenger  I wish I remembered this. Maybe https://docs.microsoft.com/en-us/azure/active-directory/develop/active-directory-configurable-token-lifetimes

I will have to research but no time at the moment. It was definitely on one of the admin portals.

  • CosmoDenger's avatar
    CosmoDenger
    Brass Contributor
    Oct 16, 2019

    Christian Donner, Thanks!  I was just looking at the same thing.  I'll see what I can find out and report back.