Forum Discussion
Polycom RealPresence Trio 8800
I'm looking at using the Polycom RealPresence Trio 8800 as a replacement for some of our smaller conference rooms. We are currently using a combined traditional conference phone with a Surface tablet ...
We had a similar screen freezing issue with our Visual+ which turned out to be a Firewall issue (Sonicwall), a call with support found some ports were being used that were not listed by Polycom/MS, once they were whitelisted for the visual+ all was well.
My trio experience has been a little disappointing as well although some of that can be the way we have our conference rooms setup, they sound great though.
Richard, did you find any media ports outside of the ranges outlined in this article?
http://blog.schertz.name/2017/11/media-port-range-behavior-on-polycom-devices/