Forum Discussion

Brass Contributor

Jan 19, 2017

Multiple chats sessions with same contact in S4B window ?

I see multiple instances of chats with the same contact. This is really cluttering up my Skype for Business app window in both my mobile iOS and my desktop app. Example: Chat session with Joe a...

client

Instant Messaging & Presence

Skype for Business Adoption

Nick Suter

Brass Contributor

Feb 13, 2017

Hi Peter,

Thank you for your feedback - we have seen and heard this feedback from many customers; it is an experience that we would like to improve. As an explanation, you see this behavior because each conversation in Skype for Business is session based.

Toward the goal of improving the experience, we are looking to group 1:1 conversations together. This update should be released sometime in Summer 2017.

Thanks!

Nick

Psined

Copper Contributor

Apr 02, 2019

Nick Suter it’s been like 2 years since the promise to address this. Any update on this please?

Robert Sinclair
Copper Contributor
Apr 02, 2019
Psined They announced previously in this thread that they are not going to fix it. Move to Microsoft Teams or Slack.
- Jorge Alonso
  Copper Contributor
  Aug 20, 2019
  Robert Sinclair One just needs to look at this entire thread to understand the disaster Microsoft is, both in terms of product and undelivered promises (or you can just simply call them lies)
  
  What a circus
  - emmet1
    Copper Contributor
    Oct 29, 2019
    It is unfortunate that a large multinational corporation such as mine uses S4B as the vast majority of users are on PC and do not have this problem, where as I unfortunately require a mac and cannot effectively communicate with the rest of my organization or my customer contacts which are accustom to communicating through skype.
    
    If any of our products were still popular and being maintained we wouldn't hesitate to slap together a better UI that what the mac version of S4B passes for