Forum Discussion

Brass Contributor

Jan 19, 2017

Multiple chats sessions with same contact in S4B window ?

I see multiple instances of chats with the same contact. This is really cluttering up my Skype for Business app window in both my mobile iOS and my desktop app. Example: Chat session with Joe a...

client

Instant Messaging & Presence

Skype for Business Adoption

Nick Suter

Brass Contributor

Feb 13, 2017

Hi Peter,

Thank you for your feedback - we have seen and heard this feedback from many customers; it is an experience that we would like to improve. As an explanation, you see this behavior because each conversation in Skype for Business is session based.

Toward the goal of improving the experience, we are looking to group 1:1 conversations together. This update should be released sometime in Summer 2017.

Thanks!

Nick

Matt_deris

Copper Contributor

Feb 25, 2019

Still not fixed and it is 2019...

Regular skype maintains chat threads without it creating multiple instances of itself.

I greatly dislike having to use skype for business. Skype (regular) is a useful IM and meeting tool. Skype for business is not. Why such a stark and massive difference in things that are ostensibly named the same?

Linda Huffaker
Copper Contributor
Feb 26, 2019
Give it up people. Just go with Teams and end your pain and suffering!
- Pooya Obbohat
  Iron Contributor
  Feb 27, 2019
  The pain and suffering will start again as soon as you realize how difficult it is to get bugs fixed in Microsoft Teams.
  - Linda Huffaker
    Copper Contributor
    Feb 27, 2019
    Oh really? Do tell. Would be good to know what to be on the look out for...