Forum Discussion
Multiple chats sessions with same contact in S4B window ?
I see multiple instances of chats with the same contact. This is really cluttering up my Skype for Business app window in both my mobile iOS and my desktop app. Example: Chat session with Joe a...
Hi Peter,
Thank you for your feedback - we have seen and heard this feedback from many customers; it is an experience that we would like to improve. As an explanation, you see this behavior because each conversation in Skype for Business is session based.
Toward the goal of improving the experience, we are looking to group 1:1 conversations together. This update should be released sometime in Summer 2017.
Thanks!
Nick
It is now Summer 2018 and this has not been addressed. Reading the thread I saw that it was expected to be updated Summer 2017. My global organization has just moved to Office 365. This switch from Skype for Desktop to Skype for Business is painful.