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Peter Okorn's avatar
Peter Okorn
Brass Contributor
Jan 19, 2017

Multiple chats sessions with same contact in S4B window ?

I see multiple instances of chats with the same contact.  This is really cluttering up my Skype for Business app window in both my mobile iOS and my desktop app.   Example: Chat session with Joe a...
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Nick Suter's avatar
Nick Suter
Icon for Microsoft rankMicrosoft

Hi Peter,

Thank you for your feedback - we have seen and heard this feedback from many customers; it is an experience that we would like to improve.  As an explanation, you see this behavior because each conversation in Skype for Business is session based.

 

Toward the goal of improving the experience, we are looking to group 1:1 conversations together.  This update should be released sometime in Summer 2017.

 

Thanks!

Nick

Thomas Sullivan's avatar
Thomas Sullivan
Copper Contributor
Mar 28, 2018

Almost April 2018 and this feature for single continuous session 1:1 is still not available...

  • Matthew Pilar's avatar
    Matthew Pilar
    Brass Contributor
    Apr 04, 2018

    In for updates, this is literally the most frustrating user experience I've ever dealt with for a messaging app. I see some discussion in previous posts about Windows vs Mac and I have this issue on both my X1 Yoga running Windows 10 Pro and on my MacBook Pro on High Sierra. Honestly wish my company had a better option for messaging via our Microsoft accounts.

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