Forum Discussion

Brass Contributor

Jan 19, 2017

Multiple chats sessions with same contact in S4B window ?

I see multiple instances of chats with the same contact. This is really cluttering up my Skype for Business app window in both my mobile iOS and my desktop app. Example: Chat session with Joe a...

client

Instant Messaging & Presence

Skype for Business Adoption

Joe Cistaro

Brass Contributor

Dec 20, 2017

I mixed up threads. I should have replied on this one:

https://techcommunity.microsoft.com/t5/Skype-for-Business-Mac-Insider/New-Skype-for-Business-on-Mac-Insider-build-available-16-14-80/m-p/136911#M598

Where it is stated :

Build 16.14.80 includes the following changes:

Single window experience for chats

All users now have the option to see chats in a single, tabbed window even if your organization has disabled automatic archiving of IM messages and server-side conversation history.

Phillip Garding

Former Employee

Dec 20, 2017

I can see the confusion with these two issues. What we just released was support for single-window mode in the app when IM auto archiving is disabled, meaning chats are shown in a tab of the main window instead of in their own, separate top-level windows. (These two modes can be toggled with the Show conversations in separate windows checkbox in General tab of Preferences.) This doesn't address the problem of chats with a user being split between tabs/windows.

Phil.