Forum Discussion
Multiple chats sessions with same contact in S4B window ?
I don't believe M$ will ever correct this issue. As a System Administrator in the middle of a G Suite to Office 365 migration, it has been very disappointing to see that for now there is no comparable, reliable instant message option, in my opinion, offered by M$ 0365. Furthermore, they have already been indicating that they will be phasing out S4B into M$ Teams. https://venturebeat.com/2017/10/24/microsoft-teams-will-get-skype-for-business-features-in-q2-2018/. It doesn't make a lot of sense for them to put much more time or development into S4B when it will eventually go away.
Hello, Loren:
We are working right now to fix the split conversation problem. We are working to ship this in a client update before the end of 2017.
We are absolutely committed to continue supporting Skype for Business customers through client and server updates for the foreseeable future. Of course, we will encourage customers to move to Teams as they are able, but we recognize that many of our customers, especially on-premises customers, will not be able to make that move for years. So Skype for Business is a long-term commitment for us.
Phil Garding
Seems like a fairly simple fix, considering the fact that the Home edition keeps all conversation with one person in one thread. I use both Skype for Home and Skype for business. Just loaded Skype for Business on my home PC with the latest version... STILL has same issue. Seriously? not to be snarky but I don't get why a simple function takes so long to implement. If I ran my home business like this I would be out of a job.
- Completely agree. It's now been over a year since this "issue" was first opened in this thread, and still no solution.
Unfortunately, this is not a simple fix. Skype (consumer) is built on a completely different infrastructure than Skype for Business. SfB treats every conversation as an independent object without considering who that conversation is with or any previous conversations between that individual or group of people. To create a single list in the app requires stitching together many conversations or parts of conversations, which can overlap or have multiple conversations active at the same time. Doing this in the app also has performance issues that we need to solve, since you wouldn't want to wait 5 seconds each time you open a chat window. I know that the technical details are not important to you, but this is definitely not a simple fix.
Phil.
Hi Phillip,
That fix is really a very important fix for my Company.
Do you know when it will be available?
There is any official roadmap for Skype For Business where the fix is listed?
Thank you,
We are working on a solution for this, as I said. We'll preview this in an insider build when it is ready. Sorry, we don't have a public roadmap for the Skype for Business app.
Phil.
