Forum Discussion
Trent
Aug 30, 2017Iron Contributor
Logitech Group SRS keep needing to be rebooted
Hi All Is anyone have the same issue as up where the Logitech Group needs to be rebooted because it 'loses' it's connected to the Surface Pro/Smart Dock - as in the mute control no longer syncs f...
Trent
Sep 06, 2017Iron Contributor
I believe I may have found the issue, according to https://technet.microsoft.com/en-us/library/mt790552.aspx the Logitech Group only supports version 8.5.778 but my Group is running version 8.5.808 – are you able to confirm what version you are running? Eric Iversen
Eric Iversen
Sep 09, 2017Copper Contributor
Thanks - I will check - the Group fw was updated recently so I presume it is the latest version.
If I have a more recent release I will hunt for a downgrade option.
Seems we need to have careful "version control" in place for both feature updates and firmware releases to keep the SRS solution reliable. :)
If I have a more recent release I will hunt for a downgrade option.
Seems we need to have careful "version control" in place for both feature updates and firmware releases to keep the SRS solution reliable. :)
- TrentSep 11, 2017Iron Contributor
Logitech support hasn't been very helpful, but they did tell me there isn't a way to downgrade them.
- Joris DesseynMay 02, 2018Brass Contributor
Dear, we experience the same problem since a firmware upgrade to 8.6.102 (Codec and Audio) and 8.5.822 (Video) - EEPROM 1.4. Did anyone found a solution to downgrade the device ?