Hybrid Auto-Attendant

Question

Hi,
&nbsp;
I have a Hybrid CCE environment and I haven't been able to find real guidance (e.g. a blog post) on how to configure our main telephone number as a hybrid auto attendant.
&nbsp;
Is there a guide for this scenario that's fully baked out there?
&nbsp;
Thanks,
&nbsp;
Andy

erwin bierens · Answer

There is no official document from Microsoft for this feature.
&nbsp;
What you can do is: Translate your main number to the SIP address of your AutoAttendant in your Session Border Controller.&nbsp;

cpilzmsft · Answer

Francois wrote some lines about this, might help you :)
&nbsp;
https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Announcing-new-capabilities-in-Auto-Attendant-and-Call-Queue/ba-p/122962&nbsp;

Forum Discussion

Hybrid Auto-Attendant

2 Replies