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Carlos Gomez's avatar
Carlos Gomez
Brass Contributor
Aug 08, 2017

How remove old phone number from user contact card

Hi,

 

Some users show old phone number that does not exists on their AD attributes, but I see them stored on SKB databases (using DBAnalize.exe). For example after setting the user phone on AD, now the user shows 2 "call work" numbers.

 

Is there a way to remove the old phone number from SKB servers and the contact card?

 

80
Category Name    : userInformation
Container Number : 1
Instance Number  : 0
Version          : 8
LastPubTime      : 6/28/2017 7:28:38 AM
ExpiresAt        : NULL
Data             : <userInformation xmlns="http://schemas.microsoft.com/2006/09/sip/options/userInformation"><phones><phone type="work"><displayString>+oldnumberhere</displayString><uri>+oldnumberhere</uri></phone><phone type="mobile"><displayString>+oldnumberhere</displayString><uri>+oldnumberhere</uri></phone><phone type="home"></phone><phone type="other"></phone></phones></userInformation>

1 Reply

  • thet naing's avatar
    thet naing
    Iron Contributor

    I am not sure if this link could lead you somewhere near to remediating your issue.

     

    http://masteringlync.com/2014/05/19/looking-up-published-telephone-numbers-in-the-database

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