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Benoit Quillet's avatar
Benoit Quillet
Brass Contributor
Jun 07, 2017

Dual Screen (HDMI) with SRS v2

I heard that the dual screen will be available in the next few days...
Have you already tested the new release ?

it's via windows store or other process ?

11 Replies

    • Benoit Quillet's avatar
      Benoit Quillet
      Brass Contributor

      Hi David,

       

      I can confirm that it does video on one screen 1  and content on the screen 2.

      Because there is no tag on Logitech doc, you can swap the screen if needed via the configuration mode when you activate dual screen :)

       

       

      • Chuck Hong's avatar
        Chuck Hong
        Copper Contributor

        Hello all,

         

        We can't seem to get the presentation/content and the people videos to show separately on the 2 monitors (see photo below). Any idea why? Have you perhaps encountered this prior to getting everything to work?

        2nd screen just shows the background...

        The Surface Pro 4 has no pending Windows update, and the SRS software is also upgraded to 3.0.12.0 (i.e. latest). We've also gone into Settings and made sure Dual Screen Mode is set to ON.

         

        Any other thoughts?

         

         

        Appreciate it!

    • Anonymous's avatar
      Anonymous
      Hi David

      When I was on a call yesterday video was on the right screen and the left screen said "No one presenting" or something.

      In the office today, I'll test out when I'm back in my home office later.

      Cheers

      Graham
  • Anonymous's avatar
    Anonymous
    Hi Benoit, I just updated mine. Log in as Administrator and then go to the Windows store and check for Updates. I had to update my Store app first but once done, just the SRS App was waiting to be updated.
    • Benoit Quillet's avatar
      Benoit Quillet
      Brass Contributor

      Thanks Graham,

       

      Mine is now in release 3.0.0.0 after patch update ...

      Cool to know that the upgrade is simple for SRS already in production :)