Forum Discussion
Delegate cannot create Skype meetings
- Apr 26, 2017
In our environment, we normally clear all the delegation permission first between the manager and delegatee to avoid any hanging process/permissions:
1. Remove the delegation from Outlook and wait for an hour to two before adding it back again.
2. Via powershell:
Remove-MailboxFolderPermission -Identity kim@contoso.com:\Training -User john@contoso.com
and wait for an hour to two before adding it back with
Add-MailboxFolderPermission -Identity ayla@contoso.com:\Marketing -User ed@contoso.com -AccessRights Owner
Please follow the below steps to fix skype meeting delegation issue
- Ask your Delegator to open Skype for Business and log in.
DELEGATOR: Please complete steps 2 - 16.
2. In Outlook, click File > Account Settings > Delegate Access.
3.In the Delegates window, click Add.
4.In the Add Users window, type the delegate’s name in the Search field in the format Last name, First name.
5.When the delegate’s name appears in the list, click on it. Next, click Add, and then click OK.
6.In the Delegate Permissions window, click on one of the following permissions from the Calendar drop-down:
- Reviewer - delegate can read items in your folders
- Author - delegate can read and create items, and change and delete items that they create; for example, a delegate can create meeting requests directly in your Calendar folder and then send them on your behalf.
- Editor - delegate can do everything that an Author has permission to do and additionally can change and delete the items that you created. Note: To set up SfB meetings, a delegate must be either an Author or Editor.
- Below the Calendar drop-down, the Delegate receives copies of meeting-related messages sent to me check box is automatically selected. If you do not want the delegate to receive these messages, click the check box to clear it.
- Your delegate automatically has “Editor” rights to your Tasks. To change this setting, select a different option from the drop-down.
- Your delegate does not automatically have rights to your Inbox, Contacts, or Notes. To grant rights, select options from their respective drop-downs.
- If you want your delegate to receive an email about their permissions as your delegate, click the Automatically send a message to delegate summarizing these permissions check box.
- If you want your delegate to be able to view your Outlook items marked as private, click the Delegate can see my private items check box.
- Click OK.
- When the Delegates window reappears, click OK.
- In the Skype client window, click the arrow next to the Options button, click File, and then click Sign Out.
- In the Skype client window, click the arrow next to the Options button, click File, and then click Exit.
- From your Windows Start menu, select Skype for Business 2016.
- DELEGATE: From your workstation, perform the actions in steps 14, 15, and 16.
Delegator View
When a delegate’s rights become effective, the Delegator will see their name(s) under the Delegates section of the Skype for Business client window.
Delegate View
When a delegate’s rights become effective, the Delegate will see a yellow banner at the top of the Skype for Business client window, as well as the name of the person they are a delegate for under the People I Manage Calls For section.
Admin try to create Skype for Business meeting on behalf of boss still get a below error message follow below steps
- On both machines, check if MAPI Status OKAY in Configuration Information (Right click + CTRL on SfB Icon in System Tray)
- If it says initializing, wait until STATUS OKAY. If the status not showing ok then recreate new outlook profile and check
- If not working.
- On Boss side Remove or delete delegate name from skype for business then follow step 14 and 15
- On the Boss side, delete local skype cache from below path, Run or Search Command Enter
%localAppData%\Microsoft\Office\16.0\Lync
- Take a backup of registry then delete Lync folder from registry.
- Type exe on RUN command or search
- File à Export (Backup)
- Go to Computer\Hkey_Current_User\Software\Microsoft\Office\16.0\ and delete the Lync folder
bobson lawrence That's quite a thorough process. Whoever designed this process and these timing dependencies when developing the Skype for Business client mustn't have had much forethought. Aye aye aye...