Forum Discussion
Delegate cannot create Skype meetings
- Apr 26, 2017
In our environment, we normally clear all the delegation permission first between the manager and delegatee to avoid any hanging process/permissions:
1. Remove the delegation from Outlook and wait for an hour to two before adding it back again.
2. Via powershell:
Remove-MailboxFolderPermission -Identity kim@contoso.com:\Training -User john@contoso.com
and wait for an hour to two before adding it back with
Add-MailboxFolderPermission -Identity ayla@contoso.com:\Marketing -User ed@contoso.com -AccessRights Owner
Delegate sync has always been flaky for me in both organizations I've worked for as a Skype and Excchange administrator. I don't think it's just me because I see plenty of others with the same issue. I don't know if it's a timing thing, a bug with UCWA or something else, but just when you think you've got the combinatin of steps and timing down, you get a call from a user with a problem. I hope eventually this gets permanently fixed so it's not so quirky.
- murat uzunDec 26, 2017Copper Contributor
57/5000
Hello
I am having the same problem. How did you fix it?- MaluksDec 27, 2017Iron Contributor
We did not find the solution why user is losing delegated access, but we at least managed to fix it to be working again and it's going fine since then.
The major thing that I did not pay attention previously was that both delegate and the delegator must to be online at the same time, when setting delegation.
To try to solve this delete all delegation settings that you currently have.
Exit SfB clients and delete cache from %localappdata%\microsoft\office\15.0 (or 16.0)\Lync\sip_username@domai.com
Start SfB clients again, setup delegation.Restart delegator's Skype client.
Hope that this will work for you, otherwise I suggest contacting MS support to identify issues specific to your environment.
- David PhillipsDec 27, 2017Iron Contributor
It seems that timing is part of the equation. Sometimes you have to wait a couple hours before it works.