Forum Discussion
Nicholas Plant
Nov 09, 2017Iron Contributor
CQ's fail where 0365 group is also an MS Team + How to forward to SIP address linked CQ
Two issued have cropped up as I sought to tidy up my call queues to take advantage of the fact that a CQ or AA does not require a dedicated PSTN service number. Issue 1) I was expecting my CQ's t...
Nicholas Plant
Nov 10, 2017Iron Contributor
Update to the above - it took very nearly a full 24 hours but my CQs and AA's did eventually show up as searchable in the SfB client - so now a user can call or forward to a CQ by its name. Obviously that is a syncing issue. I have prefixed all my CQ's with "CQ" in the name so searching on CQ will give the user a global list of CQ's. Same for AA's