Forum Discussion
Common Area Phones
Alejandro -- Are you able to share any additional information about this new SKU yet?
Steve
Actually, I was able to piece together some information about this from various sources. I put together what I have in a short blog post:
http://www.neighborgeek.net/2018/03/common-area-phone-license-available-for.html
Is there anybody who has tried to provision any phones using this new license and manner of provisioning? We have activated a trial for 25 licenses of "Common Area Phone" in my organization, and have assigned the license and calling plan, as required. However, the actual provisioning seems to fail every time.
Definitely nothing wrong with the account itself, as no errors when checking the account in Skype for Business Online PowerShell. I thought it might be due to hybrid configuration, so tried with a pure "In Cloud" account, which isn't synced from our Active Directory, and that made no difference.
I've tried to provision a phone through the CAP portal and haven't been successful, likewise we're in a hybrid scenario.
Trying a pure online account I get an error: Provision failed, Correlation ID......
Trying a synced AD user I get "Error, we ran into a problem"
Logged with MS support, so shall see what they say.
You are experiencing exactly the same issues which are observed in our own environment. Same exact errors as you as well.
Really curious to hear what Microsoft says about this. I think this may shed some light for a lot of people confused and frustrated by this new license who were excited about its launch.
