Forum Discussion
Austin Ayers
Apr 19, 2017Brass Contributor
Cloud PBX - Auto Attendant - Transfer to External number
Hey There! In the process of deploying a proof of concept for auto-attendant at my org. Wanted to know if there is a way to have a menu option transfer a call to an external number. My use case... ...
Joe Miller
Jan 05, 2019Copper Contributor
Still no updates in this? Microsoft you are lagging in the basic fundamentals of converging technologies. If we cannot have these basic features, why release the product AT ALL? Its more of a hindrance than anything.
Brian_J_Weiss
May 28, 2019Copper Contributor
Echoing Joe Miller
Seems sad to have to eat up an E3 license just to forward to an external number. If there are consumption concerns, create a new license called "external number forwarding" that you can sell based on the region similar to the domestic calling plan.